Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User or password invalid?! IMAP config for google.com

more options

Hi i have a problem when configure Tunderbird for google account whit IMAP settings. When use Test button everything looks OK. But when hit Done it says that User name or password is wrong. From web browser i can enter in the mail whit same user rights that use for Tunderbird.

IMAP settings are taken from the google settings user help manual.

Please help.

Thank you!

Hi i have a problem when configure Tunderbird for google account whit IMAP settings. When use Test button everything looks OK. But when hit Done it says that User name or password is wrong. From web browser i can enter in the mail whit same user rights that use for Tunderbird. IMAP settings are taken from the google settings user help manual. Please help. Thank you!

All Replies (4)

more options

Gmail has restrictions on the number of simultaneous email connections to cache. GMail enforces such restrictions, among other providers. This is generally done to prevent abuse and for security reasons.

The default in Thunderbird is 5. Try changing it to a lower number.

This setting can be found under Tools > Account Settings -> Server Settings -> Advanced -> IMAP -> Maximum number of server connections to cache.

Modified by Fabián Rodríguez

more options

Thanks for answer but this setting you gave not solved the problem...

more options

And the default settings for Maximum number of server connections to cache was 1... tray 5 too but same.

more options

Apparently there are other specific settings configuration needed for proper IMAP service on Google.

Take a look at their IMAP setup help article, it mentions:

  • Setting browser.cache.memory.capacity to 30720
  • Setting mail.server.default.fetch_by_chunks to false
  • etc.

If you account a Google Apps accounts? Apparently that needs different credentials.

Modified by Fabián Rodríguez