Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Image downloads keep getting stuck

  • 5 cavab
  • 15 have this problem
  • 7 views
  • Last reply by cor-el

darkaeon
darkaeon
more options

I keep trying to save images using Firefox some of them download fine but about 50-60% of them keep getting stuck, in the browser download window it shows the file name, the green status bar is full but it says unknown time remaining - 0bytes (0 bytes/sec) and it just hangs there, Firefox still works, other downloads go though but less and less as time goes, and its only images that get stuck, all other downloads work fine. And its not the website because if I go to the same website in another browser and try downloading the image that way, works fine.

I have tried all of the suggestions listed https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-downloading-files-or-saving-images - nothing works nor has reinstalling Firefox, and it and any addons I use of which there are few are all up to date.

I keep trying to save images using Firefox some of them download fine but about 50-60% of them keep getting stuck, in the browser download window it shows the file name, the green status bar is full but it says unknown time remaining - 0bytes (0 bytes/sec) and it just hangs there, Firefox still works, other downloads go though but less and less as time goes, and its only images that get stuck, all other downloads work fine. And its not the website because if I go to the same website in another browser and try downloading the image that way, works fine. I have tried all of the suggestions listed https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-downloading-files-or-saving-images - nothing works nor has reinstalling Firefox, and it and any addons I use of which there are few are all up to date.

All Replies (5)

FredMcD
FredMcD
more options

Is this at one site, several, most? Can you post a link to one of the problem pages? What were you trying to save and how?

darkaeon
darkaeon Question owner
more options

I am downloading image files (png, jpeg/jpg, gif), I right click on the image and choose "Save Image As..." It is several sites, many different ones and sometimes an image will work and sometimes it won't, I visit it one day and it won't work, I'll save the link as a bookmark or in a .txt file, try tomorrow and then it'll work. Or I'll copy the link into another browser and it works fine even if its the same day and it won't work in Firefox but it'll work in Chrome.

Unfortunately can't post a link to one that doesn't work because as I said it'll not work one day and then work another and it occurs at random intervals.

I only have this problem in Firefox so it leads me to believe that the browser is the problem, not the sites I'm on.

FredMcD
FredMcD
more options

Give this a try; the next time you try to save and it fails, hold down the shift key and refresh the web page. Then try again.

darkaeon
darkaeon Question owner
more options

Pressing shift while clicking refresh seems to have worked, thanks FredMcD.

Still I have to check to make sure each image downloaded to see whether or not it worked which slows me down, Mozilla should look into this. But I appreciate the solution.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)