Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Still Stuck in SPAM folder-

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

more options

Answer to previous question from Todd Hall

Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated.

I don't have a left folder pane and there is no View tab.

To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab.

I've attached a screen shot of the folder.

I'm really stuck and will consider re-installing T-Bird

Again,

Thanks,

Fred Zurofsky


On Wed, Oct 22, 2014 at 6:57 AM, Mozilla Support Forum < no-reply@support.mozilla.org> wrote:

> [image: Mozilla Support]I'm stuck in Spam folder. No tab for inbox > visible. How do I navigate out of Spam? > *Toad-Hall* Oct 21, 2014 8:57:21 PM > > re; No tab for inbox is visible > > that's because you are looking at the Junk or Spam folder. So there will > be a tab stating that you are in that folder. > > In the left Folder Pane, click on 'Inbox'. (It's note visible FJZ) > > Can you see the left Folder Pane? View > Layout > select: Folder Pane or > Menu icon > Options > Layout > select: Folder Pane > > Can you see all your folders in the Folder Pane? (NO FJZ) View > Folders > select: > All or Menu Icon > Folders > select: All >

My Response:

Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated.

I don't have a left folder pane and there is no View tab.

To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab.

I couldn't attach the screen shot.

I'm really stuck and will consider re-installing T-Bird

Again,

Thanks,

Fred Zurofsky

Answer to previous question from Todd Hall Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated. I don't have a left folder pane and there is no View tab. To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab. I've attached a screen shot of the folder. I'm really stuck and will consider re-installing T-Bird Again, Thanks, Fred Zurofsky On Wed, Oct 22, 2014 at 6:57 AM, Mozilla Support Forum < no-reply@support.mozilla.org> wrote: > [image: Mozilla Support]I'm stuck in Spam folder. No tab for inbox > visible. How do I navigate out of Spam? > *Toad-Hall* Oct 21, 2014 8:57:21 PM > > re; No tab for inbox is visible > > that's because you are looking at the Junk or Spam folder. So there will > be a tab stating that you are in that folder. > > In the left Folder Pane, click on 'Inbox'. (It's note visible FJZ) > > Can you see the left Folder Pane? View > Layout > select: Folder Pane or > Menu icon > Options > Layout > select: Folder Pane > > Can you see all your folders in the Folder Pane? (NO FJZ) View > Folders > select: > All or Menu Icon > Folders > select: All > My Response: Thanks for the help buy all that's available to me is the "SPAM" tag. If I right click it, a drop down menu appears but none of the items can be activated. I don't have a left folder pane and there is no View tab. To let you know where I am, the screen shows the Pushpin, Unread Starred Contact Tags Attachment. These are all clickable but no View tab. I couldn't attach the screen shot. I'm really stuck and will consider re-installing T-Bird Again, Thanks, Fred Zurofsky

All Replies (1)

more options

Please use the original question as all conversation will be in one questions. It's not very easy tracking a converation that is split up into more than one question. also no image attached.