Youtube and Facebook are missing important parts of the website. How?
I have tried clearing my cache and cookies, but youtube is missing all the control buttons on the bottom of a video, the "Next Video" and "Last video" buttons on the playlist, and facebook won't show emoticons in messages, and sometimes won't show the "Friends", Messages" and "Notifications" Icons at the top right of the screen. I'm running the latest version of Aurora.
I have tried all of the answers given under this forum: https://support.mozilla.org/en-US/questions/1023556?esab=a&as=aaq
All Replies (4)
Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 15.0 r0 Shockwave Flash 11.7 r700 Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151 Adobe Shockwave for Director Netscape plug-in, version 12.0.5.146
Having more than one version of a program may cause issues.
Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.
Flash Player v15.0.0.189 http://get.adobe.com/flashplayer/ Shockwave Director v12.1.3.153 http://get.adobe.com/shockwave/
Remember that you are using a beta version, so there may be problems.
Check your add-ons and the computer for any blocking programs.
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.
Fred it is a build on the Aurora channel 35.0a2 and the poster said so., not a Beta.
Is there a reason why you are Testing Aurora development channel builds? As they (along with Nightly) get checkins almost everyday so therefore they get a update each of those days. This means that sometimes there are regressions or issues that may need to be fixed or reverted next build.
Also unless you really use it, you might as well uninstall the Shockwave for Director or Shockwave player as it is not used very much in comparison to the Flash player.
Modified by James
If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.