Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I add names fr Add Bk to EMs after installing T. Bird?

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by Shawnee1

more options

I installed Thunder Bird email along with Windows 8. I was able to import my old address book, but only about 1/3 of the names contained in the old book show up on the scroll bar now when I access the Address Book. I also can't click on a name and have it show up in the address bar of emails; I have to go into the Address Book, copy individual addresses and paste them into the address bar of new emails. Suggestions?

I installed Thunder Bird email along with Windows 8. I was able to import my old address book, but only about 1/3 of the names contained in the old book show up on the scroll bar now when I access the Address Book. I also can't click on a name and have it show up in the address bar of emails; I have to go into the Address Book, copy individual addresses and paste them into the address bar of new emails. Suggestions?

All Replies (2)

more options

have you got the contact pane turned on... F9 toggles that

more options

Toggling F9 didn't help. Still have problem.