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Firefox gives error not responding when trying to download a file

soccermom21
soccermom21
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I have tried every troubleshooting step that I thought might work with no luck.

When trying to download a file from an email attachment or a website Firefox hangs for a moment then goes to (not responding) and goes dim. It then gives an option to wait or close and look for a solution.

I am able to download files in Version 29; however, not any versions after that. I am able to download files in IE.

I have tried every troubleshooting step that I thought might work with no luck. When trying to download a file from an email attachment or a website Firefox hangs for a moment then goes to (not responding) and goes dim. It then gives an option to wait or close and look for a solution. I am able to download files in Version 29; however, not any versions after that. I am able to download files in IE.

All Replies (2)

guigs
guigs
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In the newer version, I would highly recommend trying these troubleshooting steps: What to do if you can't download or save files

soccermom21
soccermom21 Question owner
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That is the problem that I am having. I have went through all of those steps and I am still unable to download files in FF.