Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't Firefox actually block sites that it set to?

  • 6 cavab
  • 1 has this problem
  • 14 views
  • Last reply by Tedd

more options

In Options/Accept Cookies/Exceptions, I set sites like doubleclick.net to be blocked but yet every time I run Norton, it finds cookies from sites like this and has to delete them. Why isn't Firefox blocking them.

In Options/Accept Cookies/Exceptions, I set sites like doubleclick.net to be blocked but yet every time I run Norton, it finds cookies from sites like this and has to delete them. Why isn't Firefox blocking them.

All Replies (6)

more options

Did you spell the domain name correctly on the Exceptions list? Is it possible that the cookies are from other browsers?

more options

Thank you for your interest.

Things are spelled correctly. The one wrinkle is that the cookies all start with my first name@doubleclick.net. When trying to enter that complete name, only the domain (@doubleclick.net) shows as blocked. This also happens with several other spy domains.

Tedd Adams

more options

Where does Norton find those cookies?

Is that in the Firefox profile folder?

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can also check the settings for third-party cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
more options

I assume Norton 360 Scans finds them in the cookies folder. I only use Firefox so they are not from another browser and I have the domains blocked (doubleclick.net) in the Exceptions box in Privacy Settings.

more options

How do you block cookies in Firefox? You should go to Options > Privacy > Exceptions... and add the domain names to the list. To delete cookies that may still exist, go to Options > Privacy > Show cookies..., search for cookies from spy domains and delete them.

more options

That is exactly what I have done and the domains still add cookies.