Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do we have to update constantly?

more options

We run a very nice internet business and 5 computers keep it running strong however we are continuing to update almost weekly. It has become a hassle to use Firefox. When we first started using Firefox years ago we might get an update 2 times a year now it appears to be 2 times a month. Please let us know why and if there is something we can do to change this. Updating and make unnecessary changes is very costly to our business and if it continues we may have to change browsers. We love Firefox but the updates must stop be so frequent. We do not have the time to keep updating nor do we want any computer updating without someone watching it. We do not want automated updates. On update was the worst when you made all the unnecessary changes. It took me all day to all 5 computers to look alike so everyone could use them no matter where they work. Please consider yourself a top browser and not a fly by night. This is a professional company so please act like it, walk like and turn this around. I am wondering if someone from Microsoft has started to help you?

We run a very nice internet business and 5 computers keep it running strong however we are continuing to update almost weekly. It has become a hassle to use Firefox. When we first started using Firefox years ago we might get an update 2 times a year now it appears to be 2 times a month. Please let us know why and if there is something we can do to change this. Updating and make unnecessary changes is very costly to our business and if it continues we may have to change browsers. We love Firefox but the updates must stop be so frequent. We do not have the time to keep updating nor do we want any computer updating without someone watching it. We do not want automated updates. On update was the worst when you made all the unnecessary changes. It took me all day to all 5 computers to look alike so everyone could use them no matter where they work. Please consider yourself a top browser and not a fly by night. This is a professional company so please act like it, walk like and turn this around. I am wondering if someone from Microsoft has started to help you?

Chosen solution

New versions are released every 6 weeks for over 3 years now. There have been multiple "chemspill" versions in both Firefox 32 and 33, since early Sept, to fix security issues or due to crash fixes for a small portion of the installation base.

Read this answer in context 👍 0

All Replies (6)

more options

Seçilmiş Həll

New versions are released every 6 weeks for over 3 years now. There have been multiple "chemspill" versions in both Firefox 32 and 33, since early Sept, to fix security issues or due to crash fixes for a small portion of the installation base.

more options

Normally Firefox updates about once a month. Having 5 updates to Firefox 33 was definitely an anomaly, and hopefully will not be repeated any time soon. (Some types of changes are more trouble-prone than others.)

If you can think of a way to broaden the beta test program so that more problems are caught early, please share your ideas!

more options

Two different answers to one question. I am asking why does Firefox constantly make updates? Why not leave everything alone? I understand if it is necessary but about 95% of the changes are b/c someone thinks they are helping. It is broken so please stop updating. If there needs to be an update due to hacker, i.e. then okay but all these other updates is not making it any better. People think if we make this change it will help others when all it does is make us keep updating and we do not use the new idea. We just want a fast browser without the gimmicks. Please consider that you already had a great browser and leave it alone.

more options

Steve, the mission of Mozilla is to move the web forward and that requires innovation in the browser. Sorry that isn't what you want.

more options

We're not interested in making changes when nothing is broken. You had Notice the word HAD the best browser on the internet! Now it is another browser competition for what? Just leave it alone. It does not need unnecessary upgrades. Making changes to make changes is not improvement. Keep it up and you will run off everyone. I know more about this than you think. Worked 35 years in this industry and know more than most will ever learn. I know if you keep changing just to change it will break down and you will not get the people back. You are not justifying the means and customers are very finicky. You are very close to losing it all. Too many people trying to show they know something without counting the cost.

more options

FYI, this is a support forum and telling the volunteers this is not going to accomplish anything. You can give feedback on the following site, or use social media to get your thoughts out.

https://input.mozilla.org/feedback