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Firefox crashes

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  • 1 has this problem
  • 3 views
  • Last reply by cor-el

WallyBob
WallyBob
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Ever since firefox put that video on the opening screen it's started crashing constantly. Is anyone else having this problem?

Ever since firefox put that video on the opening screen it's started crashing constantly. Is anyone else having this problem?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If there are problems with a snippet or you otherwise do not want to see snippets on the about:home page then you can set the browser.aboutHomeSnippets.updateUrl pref to an empty string on the about:config page. Close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Delete the storage\persistent\moz-safe-about+home folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets currently stored in IndexedDB and make Firefox use a default snippet set.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder.