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This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I have Firefox version 34.0.5. All my bookmarks have disappeared and I can't add new bookmarks. The "library" remains empty. Help!!

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  • Last reply by leond

leond
leond
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Have tried to restore a bookmarks file (I have a dozen or so) but I get the message "unable to process the back up file". Clicking the "star" to add a new bookmark appears to work until I click "show all bookmarks" which reveals a still empty library. Any help is appreciated. Thanks

Have tried to restore a bookmarks file (I have a dozen or so) but I get the message "unable to process the back up file". Clicking the "star" to add a new bookmark appears to work until I click "show all bookmarks" which reveals a still empty library. Any help is appreciated. Thanks

Chosen solution

You can check for problems with the places.sqlite database file in the Firefox profile folder.

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cor-el
cor-el
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Seçilmiş Həll

You can check for problems with the places.sqlite database file in the Firefox profile folder.

leond
leond Question owner
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Thank you very much for your help. What worked for me was to close down Firefox, delete the "places.sqlite" file and restart Firefox. My bookmarks instantly came back. This file is inside the "application data" folder which is a hidden folder. You must unhide the "application data" folder first in order to delete the "places sqlite" file using windows explorer. There may be an easier way but this worked for me. Thanks again