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I am trying to download the Firefox browser, but when i go to click on 'run' at the bottom on my Internet Explorer browser, it says 'firefox setup cannot run'

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  • Last reply by FredMcD

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I am using windows 7. My internet explorer browser crashes about 2-3 seconds after the message that firefox cannot be downloaded, pops up.

I am using windows 7. My internet explorer browser crashes about 2-3 seconds after the message that firefox cannot be downloaded, pops up.

All Replies (11)

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Download the complete setup package from here. https://www.mozilla.com/en-US/firefox/all.html

Don't use "Run" - save it and then run the Firefox installer after closing IE.

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I clicked save, and it downloaded to about 89-90%, then said it could not be downloaded. And my browser crashed again.

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I just tried the same thing again, and noticed that it got to 100%, then it said "running security scan", and then it said "cannot download" then crashed.

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Temporarily disable your anti-virus application long enough to complete the download process.

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Can you instruct me on how to do that? I cant seem to find it.

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I checked, and windows 7 does not come with an antivirus application. And i have not installed one. I don't know what else to try.

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

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I just rebooted in safe mood, and is currently not allowing me to connect to the WiFi

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You have to select Safe With Network.

You can also download on another computer to a thumb drive.

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I did Safe with Connection, and tried opening IE and it says "the proxy server isnt responding"

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Using another computer, Download Firefox Full Installer For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.