Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes every time I try to load Facebook even in safe mode. What can I do to fix this?

  • 3 cavab
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

more options

I have tried disabling all plugins and starting in safe mode but it crashed every time I try to load Facebook. Facebook will work in other browsers but not Firefox. Any helpful tips on how to fix this?

I have tried disabling all plugins and starting in safe mode but it crashed every time I try to load Facebook. Facebook will work in other browsers but not Firefox. Any helpful tips on how to fix this?

All Replies (3)

more options

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

more options

bp-b4342809-c80b-4d4d-84ad-ec72b2150220 bp-a2b9a9dd-6824-4f83-a3eb-fa7752150220 bp-42ab068a-075c-48f1-9f38-ee37d2150220 bp-a0ae25f6-d862-4125-8cf9-829952150220 bp-d095562e-d962-4a75-a1a7-0e9fc2150220 bp-fa5cf20d-d1d1-4298-a3d0-877ab2150220

more options

For some time now, a lot of Mac’s with Microsoft programs have been crashing. Check with Microsoft / Mac support sites.


Note; one of the reports flagged several audio plugins.