Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

master password allows access

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

When I click on the Firefox icon, the pop up window prompting enter master password appears, if enter nothing and hit ok, or cancel, the browser loads anyway?? What's the point of a master password protection if a person can just click ok/cancel to load anyway? Please advise on this issue.

When I click on the Firefox icon, the pop up window prompting enter master password appears, if enter nothing and hit ok, or cancel, the browser loads anyway?? What's the point of a master password protection if a person can just click ok/cancel to load anyway? Please advise on this issue.

All Replies (2)

more options

The Master Password isn't for preventing Firefox from being used. It is for preventing Passwords from being autocompleted without inserting the Master Password.

https://support.mozilla.org/en-US/kb/use-master-password-protect-stored-logins

more options

If you use Sync then that will explain why Firefox asks for the Master Password because the credential for Sync are stored in the Password Manager. The MP is used to add an extra level on encryption to storing the names and passwords to the logins.json file.