Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Password

  • 2 cavab
  • 3 have this problem
  • 5 views
  • Last reply by christ1

AmandaLewan
AmandaLewan
more options

Okay my parents have a thunderbird email account with Mozilla and that's it. They recently got iPhones and I'm trying to add their email addresses to their phones but it needs a password and according to their Mozilla account (tools>options>security>passwords) they don't have a password. Thunderbird will not allow me to set up or "change the master password" either, I would assume because they don't actually have an account with Mozilla. I really just need help

Okay my parents have a thunderbird email account with Mozilla and that's it. They recently got iPhones and I'm trying to add their email addresses to their phones but it needs a password and according to their Mozilla account (tools>options>security>passwords) they don't have a password. Thunderbird will not allow me to set up or "change the master password" either, I would assume because they don't actually have an account with Mozilla. I really just need help

All Replies (2)

Gnospen
Gnospen
more options

Who is the Email-service provider? Tbird is a program, an email-client not an email server. Neither is Mozilla Look at Account and account settings Incoming /outgoing servers If you cant find a saved password they just might enter it each time.

Modified by Gnospen

christ1
christ1
  • Top 25 Contributor
more options
Thunderbird will not allow me to set up or "change the master password" either

The master password is supposed to protect account passwords Thunderbird was told to remember. http://kb.mozillazine.org/Master_password