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New update today will not download emails. It say it is downloading them but does not. Old version does. Why?

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  • Last reply by christ1

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This morning I restarted Thunderbird. I got a message saying that Thunderbird was installing updates. After that I now cannot download my emails. It says it is downloading my messages but will not. I have an older version that still does download my messages. Why does the new updates refuse to download my emails? Again, it gives me a message that says it is downloading the messages but will not. Home HP computer with Windows 8.1. Thunderbird is making a connection with my Centurytel.net address or it wouldn't give me that message. William Shanaman

This morning I restarted Thunderbird. I got a message saying that Thunderbird was installing updates. After that I now cannot download my emails. It says it is downloading my messages but will not. I have an older version that still does download my messages. Why does the new updates refuse to download my emails? Again, it gives me a message that says it is downloading the messages but will not. Home HP computer with Windows 8.1. Thunderbird is making a connection with my Centurytel.net address or it wouldn't give me that message. William Shanaman

Chosen solution

Make sure Thunderbird isn't blocked by a personal firewall.

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Make sure Thunderbird isn't blocked by a personal firewall.