Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox Sync didn't bring my bookmarks over to my new laptop, how can I get them back?

  • 2 cavab
  • 4 have this problem
  • 4 views
  • Last reply by Scribe

druetia
druetia
more options

I'm not a tech savvy individual, but I created a Mozilla Sync account December 2013 when my old laptop crapped out and I got a "new to me" laptop and didn't want to lose my bookmarks in the future. Now I have a new laptop (March 2015) and I added Firefox as my primary browser, logged into my Sync account and nothing showed up from my old laptop. What did I do wrong and what do I have to do to retrieve my bookmarks? Also, accessing the old laptop is a problem, because it won't hold a charge/won't power up - hence why I finally broke down and bought a new one.

I'm not a tech savvy individual, but I created a Mozilla Sync account December 2013 when my old laptop crapped out and I got a "new to me" laptop and didn't want to lose my bookmarks in the future. Now I have a new laptop (March 2015) and I added Firefox as my primary browser, logged into my Sync account and nothing showed up from my old laptop. What did I do wrong and what do I have to do to retrieve my bookmarks? Also, accessing the old laptop is a problem, because it won't hold a charge/won't power up - hence why I finally broke down and bought a new one.

Chosen solution

Hi, since you are having trouble, an easy way to move your bookmarks is to, on your old PC - plug in a USB flash drive, then open bookmarks > Show All Bookmarks > Import and Backup > Export Bookmarks to HTML, then navigate to your flash drive and save them to it.

Now plug the flash drive into your new PC and open bookmarks > Show All Bookmarks > Import and Backup > Import Bookmarks from HTML, then navigate to your flash drive and import them.

Hope that will help.

Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Dec 2013 - that would have been with the older version of Sync. A new version of Sync came out in April 2014 with Firefox 29.

Scribe
Scribe
more options

Seçilmiş Həll

Hi, since you are having trouble, an easy way to move your bookmarks is to, on your old PC - plug in a USB flash drive, then open bookmarks > Show All Bookmarks > Import and Backup > Export Bookmarks to HTML, then navigate to your flash drive and save them to it.

Now plug the flash drive into your new PC and open bookmarks > Show All Bookmarks > Import and Backup > Import Bookmarks from HTML, then navigate to your flash drive and import them.

Hope that will help.