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manual update for plug ins and extensions not working

  • 3 cavab
  • 11 have this problem
  • 2 views
  • Last reply by arejfour

arejfour
arejfour
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I've just noticed that when I attempt to manually check for updates either in plug ins and/or extensions from the gear symbol drop down screen that I get the drop down screen, but, the check for updates function does not work. It just sits there with nothing happening. I have to close the screen to get out of that function. Anybody know anything about this?

I've just noticed that when I attempt to manually check for updates either in plug ins and/or extensions from the gear symbol drop down screen that I get the drop down screen, but, the check for updates function does not work. It just sits there with nothing happening. I have to close the screen to get out of that function. Anybody know anything about this?

All Replies (3)

FredMcD
FredMcD
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Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

arejfour
arejfour Question owner
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Thanks you for your comments. I would mention that this problem just started with the update to FF 37.0.4 I tried restarting FF in safe mode with no effect on the above mentioned problem. Any other thoughts?

arejfour
arejfour Question owner
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I tried updating with my security software disabled with no effect. FF will not manually update for the gear drop down screen. Is there a bug here?