Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox changes the "order" of my multiple display from 4-3-1-2 to 2-1-3-4

  • 2 cavab
  • 2 have this problem
  • 3 views
  • Last reply by operalover

more options

When my PC starts, the "order" of my monitors in Control Panel | Display | Screen Resolution is: 4-3-1-2 After I start Firefox, it changes the "order" to 2-1-3-4 I have to go into the Control panel and Change the appearance of your displays back to 4-3-1-2 I'm using Windows 8.1 with Firefox as my default browser. Everything is up-to-date. I've had this problem for a long, long time, I've just never gotten around to seeking help for it. Always having to go into the Control Panel to "rearrange" by monitors is a nuisance.

Any assistance to resolve this problem would be greatly appreciated!

When my PC starts, the "order" of my monitors in Control Panel | Display | Screen Resolution is: 4-3-1-2 After I start Firefox, it changes the "order" to 2-1-3-4 I have to go into the Control panel and Change the appearance of your displays back to 4-3-1-2 I'm using Windows 8.1 with Firefox as my default browser. Everything is up-to-date. I've had this problem for a long, long time, I've just never gotten around to seeking help for it. Always having to go into the Control Panel to "rearrange" by monitors is a nuisance. Any assistance to resolve this problem would be greatly appreciated!

All Replies (2)

more options

I've never heard of something like this. But I suppose it's possible that it has something to do with hardware acceleration. Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • In Firefox 29.0 and above, click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
    • In Firefox 28.0 and previous versions, click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

Tried this. Didn't work. Thank you for your help, anyway. I appreciate it!