Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Large Mozilla file, can't uninstall from add/remove programs

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

The mozilla file attached in the image can't be removed from add/remove files and I am unable to find it via the Windows search function (Windows 7 Pro 64-bit) and it is apparently 28+ GB... I'd really like to get that off my hard drive as it is taking up so much space.

The mozilla file attached in the image can't be removed from add/remove files and I am unable to find it via the Windows search function (Windows 7 Pro 64-bit) and it is apparently 28+ GB... I'd really like to get that off my hard drive as it is taking up so much space.

All Replies (2)

more options

Image upload didn't work the first time. Here it is.

more options

You can probably ignore that entry as it looks like a leftover from an old Firefox installation. A possibility is to edit the registry if you are comfortable doing that and inspect and remove this key.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox

Note that all changes that you make in the registry editor are applied instantly and that there is no undo possible. You can export key(s) in the registry editor before making changes. If you are not comfortable with editing the registry then it is best to skip this step to edit the registry.