We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Our Thunderbird email crashed and will not let us send or notify you.

  • 2 cavab
  • 1 has this problem
  • 9 views
  • Last reply by Wayne Mery

more options

Only option is the error message screen which you cannot send the error or notify. Basically cannot open thunderbird. It does however work on the laptop however all of our older stuff is on the desktop.

Only option is the error message screen which you cannot send the error or notify. Basically cannot open thunderbird. It does however work on the laptop however all of our older stuff is on the desktop.

All Replies (2)

more options

What does the error screen say ??

more options

If it is the crash reporter, please post your crash ID using instructions at https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports