Thunderbird crashes on startup, how can I get it to start without connecting to server
Thunderbird whatever version, windows 8.1, was working fine, suddenly crashed and will not restart. I don't know what good a "crash report" might do somebody some day but it isn't helping me now. Safe mode is useless, still crashes. I need to start WITHOUT DOING ANYTHING, a real safe mode, NOT connecting to a server, NOTHING, understand? Where is there a REAL safe mode????
All Replies (1)
Interesting you think a safe mode should be offline.
As for the crash reports. They would be most helpful now, not some time in the future.
To quote the knowledgebase
You can find crash information in the Crash Reports folder on your computer without starting Thunderbird. The folder contains two subfolders, pending and submitted. submitted contains reports that have been submitted to and received by the crash report database. Each file represents one report. pending contains files that have not been received by the crash report database. There are two files for each crash, one is the crash dump, and one is the crash details. File names in the submitted folder contain crash IDs and these IDs are what a developer may request when investigating a problem related to your crash. The crash report ID is the portion of the file name without the file extension.
So could you please provide some crash ids? Son't know where your profile is? see https://support.mozilla.org/en-US/kb/profiles-tb#w_where-is-my-profile-stored
As for starting in offline mode. That is a command line switch. -offline
See https://developer.mozilla.org/en-US/docs/Mozilla/Command_Line_Options