Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Yahoo mail is slow, freezes breifly, doesn't crash

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by guigs

barts185
barts185
more options

I running Windows 7, using Firefox as my browser to access mail.yahoo.com

Lately, it takes longer and longer to do things. Specifically, if I scroll up or down my inbox, that seems to cause it to stall for several seconds, but even just going from one email to another can cause stalls. I don't want to say freeze or crash, because it eventually comes back.

This has gotten so bad that I have had to move to using Chrome for my email browser. I don't have this issue with Chrome or Opera.

I running Windows 7, using Firefox as my browser to access mail.yahoo.com Lately, it takes longer and longer to do things. Specifically, if I scroll up or down my inbox, that seems to cause it to stall for several seconds, but even just going from one email to another can cause stalls. I don't want to say freeze or crash, because it eventually comes back. This has gotten so bad that I have had to move to using Chrome for my email browser. I don't have this issue with Chrome or Opera.

All Replies (1)

guigs
guigs
more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.