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Account not working on one computer with thunderbird, but it works on second

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Matt

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Hi,

I ran into a strange problem. In my company we all use private server. On one of the computers (Winy 7) suddenly one email account stopped working. After deleting it and trying to add account once again Thunderbird informs me that username and password is wrong. We've checked the settings and everything is the same in comparison with other computers with thunderbird. We've also created a new account to dismiss the possibility of server-side issue. None of it worked.

On the other note, on this problematic computer it is possible to configure and use email account on different server.

Hi, I ran into a strange problem. In my company we all use private server. On one of the computers (Winy 7) suddenly one email account stopped working. After deleting it and trying to add account once again Thunderbird informs me that username and password is wrong. We've checked the settings and everything is the same in comparison with other computers with thunderbird. We've also created a new account to dismiss the possibility of server-side issue. None of it worked. On the other note, on this problematic computer it is possible to configure and use email account on different server.

All Replies (1)

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have you deleted the saved password from Tools menu (Alt+T) > options > security > passwords