Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why crashed my firefox?

  • 2 cavab
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

PaulBittner
PaulBittner
more options

My Firefox crashed after a new PC start. I deinstalled Firefox and installed it again. I opened Firefox in "abgesicherten Modus" but it crashed again after few seconds.

Absturz-ID: bp-61d8a726-a3c9-47e3-823e-554182150723

My Firefox crashed after a new PC start. I deinstalled Firefox and installed it again. I opened Firefox in "abgesicherten Modus" but it crashed again after few seconds. Absturz-ID: bp-61d8a726-a3c9-47e3-823e-554182150723

All Replies (2)

FredMcD
FredMcD
more options

Do you have any other crash reports?

This report flagged; ole32.dll = Microsoft's framework

Perform a System File Check to fix corrupted system files Win 7, 8, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the jumpListCache and set browser.taskbar.lists.enabled to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.