Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get sync to work.

  • 1 cavab
  • 1 has this problem
  • 22 views
  • Last reply by guigs

more options

I had to restore my system due to problems with Windows 10. I just set up my new machine a few months ago and it was the first time I'd ever used Sync. I am unable to get it to work this time. I downloaded Firefox to my new machine and signed into Sync. I powered up my old computer and signed into sync. I'm not sure what step I'm missing but my bookmarks and such are not showing up in Firefox on my new machine this time.

I had to restore my system due to problems with Windows 10. I just set up my new machine a few months ago and it was the first time I'd ever used Sync. I am unable to get it to work this time. I downloaded Firefox to my new machine and signed into Sync. I powered up my old computer and signed into sync. I'm not sure what step I'm missing but my bookmarks and such are not showing up in Firefox on my new machine this time.

All Replies (1)

more options

Hi, I am sorry to hear that bookmarks are not showing up after connecting more than one device connected to the new sync account. Please see: Firefox Sync troubleshooting and tips