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Thunderbird 38.1.0 and 38.2.0 claim to connect to mail server but retrieve nothing.

  • 3 cavab
  • 3 have this problem
  • 8 views
  • Last reply by Matt

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I'm on MacOS Yosemite. Been using Thunderbird since before it was called Thunderbird.

Thunderbird 38.1.0 did not download any mail. I reverted to (i think) 38.0.1 from backup, and made a note to skip 38.1.0.

Last night Tb updated to 38.2.0. I've received no mail since. The status bar says “Connected to [server]” and then nothing happens.

(The account has 33 new messages.)

I'm on MacOS Yosemite. Been using Thunderbird since before it was called Thunderbird. Thunderbird 38.1.0 did not download any mail. I reverted to (i think) 38.0.1 from backup, and made a note to skip 38.1.0. Last night Tb updated to 38.2.0. I've received no mail since. The status bar says “Connected to [server]” and then nothing happens. (The account has 33 new messages.)

All Replies (3)

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Hmm do you use SSL connection security? What mail provider? Do you use Anti virus software?

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SSL/TLS. My POP server is si1.serve-you.net, my webhost. No special antivirus (of which I'm aware).

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Hmmm, please check the error console as discussed here. http://thunderbirdtweaks.blogspot.com.au/2015/07/logjam-and-thunderbird.html