Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why doesn't my bookmarks toolbar sync between devices?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I have bought a new laptop and have the latest versions of Firefox installed on it and my current desktop. I have set up sync and it does work, but the Bookmarks toolbar on the laptop does not contain the bookmarks from the desktop. I did add a bookmark to the laptop and it did show up on the desktop, but the remaining bookmarks on the desktop were not synced to the laptop.

I have bought a new laptop and have the latest versions of Firefox installed on it and my current desktop. I have set up sync and it does work, but the Bookmarks toolbar on the laptop does not contain the bookmarks from the desktop. I did add a bookmark to the laptop and it did show up on the desktop, but the remaining bookmarks on the desktop were not synced to the laptop.

All Replies (1)

more options

You can check the about:sync-log page via the location/address bar to see if there are error logs available.

You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the about:config page to also get a log of a successful Sync. Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref to false after you have finished testing Sync or you will end up with a lot of unnecessary log files once the issue is resolved. You can upload a recent log if the log is too big to put in a reply.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.