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Firefox crashes on startup

  • 1 cavab
  • 3 have this problem
  • 14 views
  • Last reply by FredMcD

jmtiell
jmtiell
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I've tried uninstalling and reinstalling as well as starting in safe mode. Firefox continues to crash on startup. I don't know what else to try.

Crash ID: bp-b50024be-694f-4ae0-9216-fb6ea2150821

I've tried uninstalling and reinstalling as well as starting in safe mode. Firefox continues to crash on startup. I don't know what else to try. Crash ID: bp-b50024be-694f-4ae0-9216-fb6ea2150821

All Replies (1)

FredMcD
FredMcD
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The crash report flagged these programs;

igd10umd32.dll = Intel(R) Graphics Technology


Total Virtual Memory 4294836224

Available Virtual Memory 3769913344

System Memory Use Percentage 71

Available Page File 4240539648

Available Physical Memory 1218703360

This is for Sumo's Related Bugs

1181091 NEW --- Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

Check the above for updates.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: