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Why doesn't Mozilla allow me to see videos on YouTube in HD but only auto resolution?

  • 3 cavab
  • 6 have this problem
  • 11 views
  • Last reply by Banban

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I can see videos on YouTube only at auto resolution (usually 360p), the other resolutions do not even appear as available for me on Firefox (I do not have this issue in other browsers but I need Firefox). I have Firefox and Adobe Flash Player up to date, emptied cache and memory but the issue persists. I am using Windows XP as it is an old computer with drivers compatibility issues for newer OS's.

I can see videos on YouTube only at auto resolution (usually 360p), the other resolutions do not even appear as available for me on Firefox (I do not have this issue in other browsers but I need Firefox). I have Firefox and Adobe Flash Player up to date, emptied cache and memory but the issue persists. I am using Windows XP as it is an old computer with drivers compatibility issues for newer OS's.

Chosen solution

This problem is already known and is linked to the new HTML5 player on YouTube with Windows XP. See previous threads for more information, for example this helpful answer from jscher2000.

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Seçilmiş Həll

This problem is already known and is linked to the new HTML5 player on YouTube with Windows XP. See previous threads for more information, for example this helpful answer from jscher2000.

Modified by Banban

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Thank you, I used Firefox 37 untill recently but I needed an upgrade due to another add-on. This did the trick for me (Installing those 2 add-ons I mean)

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Ok, glad that you found the solution! Thanks for your feedback.