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unresponsive plugin and crashing

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  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

taximan10
taximan10
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For the last week I have been struggling with Firefox. I have constant messages telling me of an unresponsive plugin (Flash Player) and Firefox is constantly crashing. As far as I can see Firefox and my plugins are up to date as is Windows 7.

HELP!!

For the last week I have been struggling with Firefox. I have constant messages telling me of an unresponsive plugin (Flash Player) and Firefox is constantly crashing. As far as I can see Firefox and my plugins are up to date as is Windows 7. HELP!!

All Replies (1)

FredMcD
FredMcD
more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29