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Using Firefox browser,within 5 minutes after logging on to att.net i get a message stated Firefox not responding and a frozen screen. What do I do to fix this?

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  • Last reply by philipp

kamath1
kamath1
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Using Mozilla Firefox, when I go to my att.net home page, after about 5 minutes my screen will freeze and I will see a message that says Mozilla not responding. If I remain on that page that message remains. I must exit and start all over again. I do not have the same problem in explorer. What can I do to fix this? Thanks, Ginny

Using Mozilla Firefox, when I go to my att.net home page, after about 5 minutes my screen will freeze and I will see a message that says Mozilla not responding. If I remain on that page that message remains. I must exit and start all over again. I do not have the same problem in explorer. What can I do to fix this? Thanks, Ginny

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philipp
philipp
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hi ginny, there has been an increase of reports about "firefox not responding") recently, but firefox developers are already on this problem. you can go to the firefox menu ≡ > help ? > about firefox - you should get an update to 41.0.1 there, which we hope will fix this issue!