Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can get into a website but when I do a search on that site, it does noting.

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

My firefox is up to date. I can get into a website but when I do a search on that site, it does noting. I tried a refresh but that did not help. It is also doing other strange things like getting into a loop on a site and is extremely slow. Please help.

My firefox is up to date. I can get into a website but when I do a search on that site, it does noting. I tried a refresh but that did not help. It is also doing other strange things like getting into a loop on a site and is extremely slow. Please help.

All Replies (2)

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 19.0 r0 Shockwave Flash 16.0 r0 Shockwave Flash 11.6 r602
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.226
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.

Adobe still offers Flash 18.0.0.255 as its extended support release further down

more options

Please post the link you are trying to use.

What messages / errors do you see?