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Firefox crashes

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by philipp

peteydidit
peteydidit
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crash ID: bp-54f5137e-304e-437a-afe8-d3e582151102 Happens everytime I startup up firefox. I tstarted happening when I tried to launch firefox in the middle of a resource overload freeze on my computer. I tried reinstalling, safe mode, and refreshing firefox. after refreshing firefox i was able to get firefox to launch, but it immediately crashes in less than a second

crash ID: bp-54f5137e-304e-437a-afe8-d3e582151102 Happens everytime I startup up firefox. I tstarted happening when I tried to launch firefox in the middle of a resource overload freeze on my computer. I tried reinstalling, safe mode, and refreshing firefox. after refreshing firefox i was able to get firefox to launch, but it immediately crashes in less than a second

All Replies (1)

philipp
philipp
  • Moderator
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hi, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.

in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.