Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I don't get a icon showing that a junk mail has arrived

  • 2 cavab
  • 3 have this problem
  • 7 views
  • Last reply by blade4229

blade4229
blade4229
more options

You know that little icon that shows up next to inbox showing that there is a unread email in there[Looks like (1) or (2) etc]. For some reason that's not happening with the junk email folder for my hotmail account. I only see it if I jump to the said Junk Folder. Anyone know how I could possibly fix that?

You know that little icon that shows up next to inbox showing that there is a unread email in there[Looks like (1) or (2) etc]. For some reason that's not happening with the junk email folder for my hotmail account. I only see it if I jump to the said Junk Folder. Anyone know how I could possibly fix that?

Chosen solution

New unread mail will trigger the number and bold mail folder name. Perhaps you have a setting that says to mark junk as read.

'Tools' > 'Options' > 'Security' > 'Junk' tab or 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Junk' tab

uncheck 'Mark messages determined to be Junk as read' click on OK

Read this answer in context 👍 3

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Seçilmiş Həll

New unread mail will trigger the number and bold mail folder name. Perhaps you have a setting that says to mark junk as read.

'Tools' > 'Options' > 'Security' > 'Junk' tab or 'Menu icon' > 'Options' > 'Options' > 'Security' > 'Junk' tab

uncheck 'Mark messages determined to be Junk as read' click on OK

blade4229
blade4229 Question owner
more options

Thank you that fixed it!