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Firefox won't quit from dropdown, won't open preferences

  • 2 cavab
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

joesgrille
joesgrille
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Starting about a month ago, FF won't quit from the drop down menu- I have to force quit to get out of it. Also, preferences won't open from the drop down. When I first open FF, I can quit and preferences will open , but then as soon as I start surfing, that functionality ends. Sometimes opening a "new window" from the drop down menu is also affected. Could this be related to Ublock? Thanks!

Starting about a month ago, FF won't quit from the drop down menu- I have to force quit to get out of it. Also, preferences won't open from the drop down. When I first open FF, I can quit and preferences will open , but then as soon as I start surfing, that functionality ends. Sometimes opening a "new window" from the drop down menu is also affected. Could this be related to Ublock? Thanks!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
FredMcD
FredMcD
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Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for an add-on that puts a quit button on your toolbar.