Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Since installed Office 365 Home when click on link in email doesnt connect with Firefox.

  • 2 cavab
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

popazzo
popazzo
more options

For example received email from HP with offers for the holidays. When I click on th3e link to take me to their website, nothing happens.

For example received email from HP with offers for the holidays. When I click on th3e link to take me to their website, nothing happens.

All Replies (2)

FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.07 Adobe PDF Plug-In For Firefox and Netscape 10.1.16

Shockwave Flash 19.0 r0 Shockwave Flash 14.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 19.0.0.245
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Adobe still offers Flash 18.0.0.255 as its extended support release further down


Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.009.20069 Note: McAfee Security is offered in the download.

FredMcD
FredMcD
more options

Make sure that the computer has a default web browser selected. Also, open the options for Office and check it's settings.