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Unable to reset Master password

  • 3 cavab
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

murrayt2
murrayt2
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Entering; chrome://pippki/content/resetpassword.xul brings up a page asking if I want to change my password-not a form. When I click on the page it disappears.

Entering; chrome://pippki/content/resetpassword.xul brings up a page asking if I want to change my password-not a form. When I click on the page it disappears.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can delete the logins.json and key3.db files in the Firefox profile folder if the chrome URL (chrome://pippki/content/resetpassword.xul) isn't working.

You can use this button to go to the current Firefox profile folder:

murrayt2
murrayt2 Question owner
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This does not help me to reset the Master Password

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What do you want to do?

If you want to change the master password then you can do this in "Options/Preferences > Security". If you do not want to use a master password then leave the fields for the new MP empty.

If you do not remember the master password then you have two options:

  • use this chrome URL: chrome://pippki/content/resetpassword.xul and click the Reset button
  • delete the logins.json and key3.db files in the Firefox profile folder

Both these methods will cause you to lose all the passwords.