How to resolve - message cannot be saved in safe folder, but is sent ?
Hi there, I am getting a constant message, saying that my e-mails cannot be saved in the sent folder, however they are getting sent. Trying other suggestions in forums haven't helped me. I switched the save folders and I switched from SSL to Starttls and back numerous times. The messages as such are however getting sent.
We are in desperate need of this function however to make absolutely sure our business e-mails have gone out and been received. I thank you for your time in this.
Kind Regards, Ronald
All Replies (2)
Is this a pop or imap mail account? check settings are as indicated below.
right click on mail account name in folder pane and select 'Settings' select 'Copies & folders' for mail account Select : 'Place a copy in'
If POP: Select: 'Sent folder on the mail account'
IF IMAP: Select : 'Other' and 'Sent folder on the imap mail account'
click on OK
If IMAP mail account please make sure you have actually subscribed to see the server Sent folder.