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Stuck on Thunderbird Mail window

  • 2 cavab
  • 8 have this problem
  • 2 views
  • Last reply by Wayne Mery

CrakMax
CrakMax
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Hello,

Since a few days now, everytime I try to use Thunderbird it just get completely stuck on the Thunderbird Mail screen. Wherever I click, it gets stuck there.

I tried to disable the addons as one of the other ticket suggested, but I can't even open the Add-Ons window... Actually I can't open anything at all, nor write new emails.

However, it is still getting new messages... Can't see them unless I right click then "Open in new tab" though

Hello, Since a few days now, everytime I try to use Thunderbird it just get completely stuck on the Thunderbird Mail screen. Wherever I click, it gets stuck there. I tried to disable the addons as one of the other ticket suggested, but I can't even open the Add-Ons window... Actually I can't open anything at all, nor write new emails. However, it is still getting new messages... Can't see them unless I right click then "Open in new tab" though

All Replies (2)

CrakMax
CrakMax Question owner
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Here is a screenshot of the page it is stuck on: http://screencast.com/t/f6Cnk0Vi

Sometimes when I click on other folders, it updates the page but it seems rather random.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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- start Thunderbird in safe mode 

 https://support.mozilla.org/en-US/kb/safe-mode

- go to tools | addons - remove the lightning addon - restart - start thunderbird - if you need the lightning addon, add it back at tools | addons

Does that help?