Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can't browse from firefox .. help me pleaseee

  • 7 cavab
  • 22 have this problem
  • 1 view
  • Last reply by cor-el

more options

when i open firefox and try to open anysite like facebookThe proxy moz-proxy://987607.biz:8080 is requesting a username and password. The site says: "VIT"

when i open firefox and try to open anysite like facebookThe proxy moz-proxy://987607.biz:8080 is requesting a username and password. The site says: "VIT"

Chosen solution

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Read this answer in context 👍 7

All Replies (7)

more options

The site says what? "VIT" nouns: year, summer, grade, twelvemonth

What is your computer system and Firefox? What links are you having trouble with?

more options

Seçilmiş Həll

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

thanks all for your help .. ans specially thanks for cor-el .. it solved

more options

cor-el said

You can check the connection settings. If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly. See "Firefox connection settings":


thanks my genius friend for your help .. appreciated

more options

sorry guys .. but i have another problem with firefox ..here's the pic

more options

There is security software like Avast and Kaspersky and BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites

This Connection is Untrusted is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

more options

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.