Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are videos constantly failing until Firefox is restarted, then thy play fine, then they stop again.

  • 1 cavab
  • 6 have this problem
  • 2 views
  • Last reply by FredMcD

more options

Firefox has become so glitchy. Multiple times a day I have to restart the browser in order to get videos on virtually any page to play. After restart, they'll play fine for a while, and then it will happen again. Just a spinning circle in the middle of whatever video screen there is.

Firefox has become so glitchy. Multiple times a day I have to restart the browser in order to get videos on virtually any page to play. After restart, they'll play fine for a while, and then it will happen again. Just a spinning circle in the middle of whatever video screen there is.

All Replies (1)

more options

Flash Player just updated Version 20.0.0.267
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built in flash players and Adobe will cause a conflict. Install the ’’’plugin’’’ only. Not the ’’’active_x’’’.


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration