Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Flash plugin crashes all the time

  • 2 cavab
  • 4 have this problem
  • 5 views
  • Last reply by cyrilrc

cyrilrc
cyrilrc
more options

It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message because i'm on a french system, but the meaning of the sentence is right). Only the flash plug in crashes, after i click close program firefox is still runing but the flash content on the page is greyed with the error message "flash plug in stopped working". I tried to reset, reinstall firefox, safe mod, disable hardware acceleration and every kind of fix suggested but it doesn't help. These crash appeared today after i installed the software & drivers for my epson printer which i just received so maybe it's linked but that's weird. The problem is that i need that printer to be installed. My OS is windows 7 64, firefox and flash plugin all up to date. Any ideas ?

crash report : bp-01b67c6c-2e08-4017-a556-ba0a32160210

It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message because i'm on a french system, but the meaning of the sentence is right). Only the flash plug in crashes, after i click close program firefox is still runing but the flash content on the page is greyed with the error message "flash plug in stopped working". I tried to reset, reinstall firefox, safe mod, disable hardware acceleration and every kind of fix suggested but it doesn't help. These crash appeared today after i installed the software & drivers for my epson printer which i just received so maybe it's linked but that's weird. The problem is that i need that printer to be installed. My OS is windows 7 64, firefox and flash plugin all up to date. Any ideas ? crash report : bp-01b67c6c-2e08-4017-a556-ba0a32160210

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also:

cyrilrc
cyrilrc Question owner
more options

I tried everything listed on these links. For the flash hardware acceleration i had to edit the mms.cfg file and add DisableHardwareAcceleration=1 I can't right click a flash box on a page to access the flash settings as it immediately crashes when i open a page with flash content. However It still doesn't help, i hope the mms cfg file trick really applies the deactivation of hardware acceleration. This is insane i had no problem till this morning and right after i installed the printer it dosen't work anymore ...