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cannot install update for adobe flash .i have windows xp

  • 3 cavab
  • 2 have this problem
  • 4 views
  • Last reply by philipp

alan147
alan147
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i have a message saying that firefox has blocked adobe flash as it is out of date. i have tried to install the new one but am unable to do this despite several attempts. it goes to step 2 and nothing happens once it got to the installation screen but i got a message saying connection lost.thanking you regards alan

i have a message saying that firefox has blocked adobe flash as it is out of date. i have tried to install the new one but am unable to do this despite several attempts. it goes to step 2 and nothing happens once it got to the installation screen but i got a message saying connection lost.thanking you regards alan

All Replies (3)

philipp
philipp
  • Moderator
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hi, you could try it with the full offline installer from adobe instead: https://fpdownload.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_20_plugin.exe [direct download link]

alan147
alan147 Question owner
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hi there, thank you for your assistance. unfortunately i am still unable to install the update. thanking you regards alan147

philipp
philipp
  • Moderator
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sorry, in this case you'll probably have to refer to adobe's help resources on the topic: https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html