Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

  • 1 cavab
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

traciemary
traciemary
more options

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies.

what is going on Firefox??

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits. No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies. what is going on Firefox??

Chosen solution

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.