Why is Firefox crashing my pc. It has been my default browser for years. I uninstalled ans reinstalled but still the same thing and I want an answer in my email
I want an answer on my email address rxxxxxxxxxxxx@hotmail.com. It was working until last night but noe it will crash my pc and I even have to turn off manually. I have refreshed. deleted cookies and history. i also cant find out how to restore my bookmarks.
Edited email from spambots and public as nobody here does email replies.
Modified by James
All Replies (4)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Doesnt tell me anything
I don't understand your last post.
No one understands anything on here Thats why I am asking.What is the use of having a search engine when you cant use it and cant answers to why.