Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 38.6.0 email with attachment shows random % sent then times out. Mail without attachment is not a problem.

  • 3 cavab
  • 2 have this problem
  • 9 views
  • Last reply by OKHNA

more options

When I send email without attachment it goes out no problem. With an attachment it shows a random percentage sent and then stops until it times out. The recipient of the email receives both the email and the attachment but there is nothing in the TB sent box.

When I send email without attachment it goes out no problem. With an attachment it shows a random percentage sent and then stops until it times out. The recipient of the email receives both the email and the attachment but there is nothing in the TB sent box.

All Replies (3)

more options

have you tried it with your anti virus mail scanned disabled. That is the usual problem. Dodgy anti virus products.

more options

Thanks Matt. I have Bitdefender Internet Security 2015 running and I did disable and tried again. No joy. I have Thunderbird on 2 other computers with the same settings and have no problem with either of them. This is the only computer with Windows 10. Can that have anything to do with the problem?

more options

Hi Matt. I forgot to say that I have also uninstalled TB and reinstalled twice. The second reinstall I used a completely clean TB - that is, no profile. It didn't solve the problem which is why I thought Windows 10 might be part of the problem.