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lost email folders

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by Matt

timtrent
timtrent
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With Thunderbird update this morning, I lost archive, sent and trash folders. Also difficult to view my three inboxes. I've been trying to navigate around these problems as I am closing on a house. My address book is intact. I seem to be getting new emails. Emails that I have read and have not deleted remain in my inbox in all three accounts. I really need someones' help to get thunderbird back to normal.

With Thunderbird update this morning, I lost archive, sent and trash folders. Also difficult to view my three inboxes. I've been trying to navigate around these problems as I am closing on a house. My address book is intact. I seem to be getting new emails. Emails that I have read and have not deleted remain in my inbox in all three accounts. I really need someones' help to get thunderbird back to normal.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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hold shift while starting Thunderbird and continue in safe mode when prompted. Better?

Restart. Bad again?

There is most likely an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Modified by Matt