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How can I get website videos to play

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  • Last reply by Amit roy

Mike Reiter
Mike Reiter
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When I go to various sites and click on a video, all I get is an error message saying that the source is not supported. When I check the same site in the native Android browser the videos play without problems. How can I resolve this issue?

When I go to various sites and click on a video, all I get is an error message saying that the source is not supported. When I check the same site in the native Android browser the videos play without problems. How can I resolve this issue?

All Replies (1)

Amit roy
Amit roy
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).Do

  • donn't click the Reset button on the Safe Mode start window.

https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes