Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Suspicious bar at screen bottom

  • 4 cavab
  • 1 has this problem
  • 2 views
  • Last reply by divinyl

more options

A grey bar at the bottom of the screen, above the task bar, says Firefox seems slow and has a link to "learn how to speed it up." Is this a scam or legit?

A grey bar at the bottom of the screen, above the task bar, says Firefox seems slow and has a link to "learn how to speed it up." Is this a scam or legit?

All Replies (4)

more options

This is a virus, not part of mozilla then do a virus scan and if it does not work reinstall firefox

more options

It could be a message from the browser. Does your browser seem slow?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

See also:

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
more options

Thank you all for the replies.

I've run a virus scan, and various malware scans (all of which I do regularly); no virus was found, and the suspicious bar has not reappeared so far (so I can't take a screenshot of it).

So, the suspicious bar issue may or may not be resolved; time will tell.

However, Firefox was extremely slow to load this morning; I'll keep an eye on it and try the other suggestions if the slowness continues.