Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Dragging a message to move it to another folder works inconsistently in v45.0

  • 2 cavab
  • 1 has this problem
  • 7 views
  • Last reply by john_i

john_i
john_i
more options

Dragging messages to another folder worked fine until today. Today, I tried to drag a message to a folder and it did not move the message. I tried this with several folders and several messages. Restarting with add-ons disabled (safe mode) did not solve the issue. I then restarted in regular mode and dragging now works. I restarted again in regular mode and it is still working.

So, I have no problem now, but I noticed there were several other similar issues posted and wanted to add this in case it is helpful in understanding that there may still be a lurking problem.

Thanks for an excellent mail client!

Dragging messages to another folder worked fine until today. Today, I tried to drag a message to a folder and it did not move the message. I tried this with several folders and several messages. Restarting with add-ons disabled (safe mode) did not solve the issue. I then restarted in regular mode and dragging now works. I restarted again in regular mode and it is still working. So, I have no problem now, but I noticed there were several other similar issues posted and wanted to add this in case it is helpful in understanding that there may still be a lurking problem. Thanks for an excellent mail client!

Modified by Wayne Mery

Chosen solution

Thank you for posting.

Are you still running cleanly? What extensions do you have installed?

Read this answer in context 👍 0

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Thank you for posting.

Are you still running cleanly? What extensions do you have installed?

john_i
john_i Question owner
more options

I am calling this 'solved', since I have not had any problems since my initial post. Dragging messages (and everything else) has been working fine since the initial post.

I am now running v45.1.1 with the following add-ons: Extensions: ImportExportTools, Lightning Plugins (enabled): Shockwave Flash 21.0 r0 Plugins (disabled): Adobe Acrobat, Java Deployment Toolkit, Java Platform SE, Windows Presentation Foundation

Thanks for the attention.